Earth Class Mail is a recent start-up company aimed at bridging the gap between traditional ’snail-mail’ and the technological age. I signed up recently and was extremely excited to use an innovative new service. In a nutshell Earth Class Mail gives you a private mail box mailing address in one of a couple dozen cities around the country. When the receive your mail they scan it and put it online in PDF format for you to read. Sounds great right? Wrong. Here are the three reasons why I hate Earth Class Mail.

• 1. Sign-Up Process - The website encourages new members to sign up by saying how easy it is. I had some mail I wanted to get while on the road, so I figured it was a perfect opportunity to sign up. As soon as they suck $100 from my bank account (six months prepaid) I expect to be ready to go. Not the case. Once they take your money they inform you of an interesting little caveat. You have to go to the post office, get a special form which will authorize them to handle your mail, fill it out, have it notarized, and mail it to their home office in Oregon along with photo copies of your drivers license and passport. I was instantly upset because I had mail I wanted to get through the service that week. I went to two different post offices and both looked at me like I had three heads when I asked for the form. I had to go to a THIRD post office to get the form, then scramble around out of state to find a notary and get everything sent in. During the sign up process there was no mention of any of this. Also, once I finally got everything sent in I never received any notification from Earth Class Mail stating they had received my paperwork and my account was active.
• 2. Postal Re-Routing - So a little bit later I decided I was probably all set to start having mail sent. Earth Class Mail is based in Oregon but offers private mailbox addresses for most major cities. I selected the Boston location because that is where I live. My thought was; my local clients will mail paperwork to this address, Earth Class Mail will receive it a couple days later, they’ll take a day to scan it, and then I can log in and see it. Not the case AT ALL! It turns out that Earth Class Mail doesn’t have any sort of presence in any city outside of Portland, OR and NYC. According to customer service (which I have called several times) what happens is, the local post office in that city (in my case the Boston post office) simply sets aside all the mail and periodically mails it ’snail-mail’ in a big box across the country to Oregon. There is no schedule for when these mailings take place. I am told sometimes they get sent a couple times a week, sometimes it may take longer than a week for the mail to get sent out. What it boils down to is this: my mail sits in the Boston post office for an unknown amount of time without any sort of tracking (for about a week), then it travels across the country via truck (for about another week), then it slowly gets sorted at the Oregon facility. So my mail that I was expecting to have in only a few days takes anywhere from 2 to 4 WEEKS to get online. I had 2 paychecks sent to my new address 3 full weeks ago and they have NOT YET ARRIVED and there is no way to figure out where they are.
  
  It turns out that selecting the Boston address, the address in the same city as all my clients is actually the SLOWEST options I could have selected. Earth Class Mail does not mention any of this BS on their site and I was completely caught off gaurd and am now financially in a bind because of 2 missing paychecks.
• 3. Check Cashing - The big draw that encouraged me to sign up for Earth Class Mail was their promotion of check cashing. They proudly state on their website that they now have check cashing, so members of their service can have paychecks directly deposited into their bank accounts. For me this was PERFECT. This mail service really did sound like the best thing since sliced bread. So I signed up and had some clients send paychecks to my new address.
  
  I couldn’t find anywhere in my account options for setting up check cashing, so I called customer support. I was informed that not only do you have to have a premium account with Earth Class Mail to have access to the service (a substantially more expensive monthly fee), but that they ONLY offer check cashing to members of Wells Fargo banks. I about lost my grip on the phone. NO WHERE on their site do they mention ANYTHING about either of those stipulations.
  
  So I currently have 2 paychecks that have been floating through the system for 3 weeks without showing up. And once they do finally show up I can’t even have them deposited, I have to have them shipped BACK across the country (another week) to me so I can put them in. BULLSHIT.

All in all Earth Class Mail has not only stressed me out and taken my money, they have not delivered on the service as expected and promoted. They have taken my mail delivery time from 3 days to 3-4 WEEKS, and maybe even longer. This mail service is AWFUL, deceptive, sneaky, and fishing for money.

My official Earth Class Mail Review is 0 out of 5 mail-bags. I hate it. I wish I never signed up. If they were only honest and upfront about how their service operated things might be different. I have called and cancelled my account. If those paychecks don’t show up somewhere they will have a very angry Evan Fell knocking on their front door in Oregon.