
Trans-America Trail. Cinnamon Pass. June. - photo by J Flagler

Arizona. -Photo by ________. Forgot, sorry.
I get contacted frequently by inquiring customers who provide me no information about their business, and frequently don’t even provide a name. This used to frustrate me to no end. I would often completely disregard emails if there was no name attached or no information that I felt should be there. However I recently came to the realization that it is no different than a brick and mortar store. When a customer walks in he doesn’t say his name or give a lot of details, he just says “I need help. Can you do this?”
Though it still aggravates me I now answer all emails regardless of the information inside them. But I occasionally give my client hopefuls emailing ‘tips’.

Not much puts a smile on my face more than having nearly every item on my whiteboard crossed off. I only have a couple more items to tackle today before the board gets erased completely and filled in with new tasks.
Notice how I never use the ‘Tomorrow’ and ‘Soon’ section, the only action those columns see is spill-over from ‘Today’.

Dunes. North of San Felipe. South of Mexicali. - photo by Neduro
